Due to the exclusivity and limited availability of some of our items, all sales are considered FINAL upon receipt of payment unless it falls under the fault of the SophistiKated Queen Boutique. ALL SALE ITEMS ARE FINAL SALES- NO EXCEPTIONS.
We do not provide refunds, however, we do provide exchanges. Exchanges are accepted within 14 days. We will not accept items that are worn, washed, altered, bodysuits, and swimsuits. Once your item returned is received, we will gladly issue you a store credit in the form of an e-gift card to the email address on file. Store credit can be used immediately and never expires. When returning, we recommend using a trackable service such as USPS flat rate shipping. Please also remember you are responsible for return shipping charges.
You can always contact us for any return question at sophistiKatedqueenboutique@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right!
SophistiKated Queen Boutique
4097 Stacy Lane
Snellville, Ga 30039